ROI is not views
Write the formula: (attributed gross margin − video programme cost) / video programme cost. If you cannot name margin, use contribution after COGS. If you cannot name programme cost, you are not measuring ROI; you are vibing.
For top-of-funnel, report cost per qualified enquiry as a proxy until the cycle closes. A 90-day B2B cycle cannot be judged on Friday’s views.
The attribution stack Indian SMEs can actually run
UTM on every bio and ad link. WhatsApp Business labels: Reel, Status, YouTube, Referral. CRM field: first touch. Weekly 20-minute review. That beats a ₹40,000 analytics package nobody opens.
Leading indicators vs closed revenue
Leading: watch-through, saves, profile visits, unique link clicks, labelled chats, demo booked. Lagging: won deals, repeat purchase, hiring accepted. Report both. Do not let leading metrics wear a revenue costume.
Ad-specific leading metric: CPA and thumbstop on new creatives — why Reels lower ad costs when the library is fresh.
Cost of content in the denominator
Piece rates, retainers, tools, music licenses, travel, and the founder’s recording time if it crowds out sales. A “free intern” is not free. Under-costing makes video look like a miracle until the intern quits.
When video looks unprofitable and is not
Brand search rises. Sales cycle shortens. Support tickets drop because an explainer exists. Hiring inbound improves. Those are returns. Put a rupee estimate on them or list them as strategic, but do not ignore them.
Brand search and sales cycle compression
Ask sales: “Did they mention a video?” Track yes/no. Crude. Directionally honest. Combine with Search Console branded queries after a cadence starts.
Dashboards that lie
Boosted post reach sold as ROI. Fake 3-second views. YouTube “impressions” on browse features you did not earn. Agency decks that average Stories and YouTube into one “engagement %.” If the dashboard cannot name a URL or a chat label, close it.
How we report video ROI from Chennai
One sheet: pieces shipped, cost, labelled enquiries, ad CPA, notes on assists. Monthly, not daily. We will not invent a proprietary “Brevia Video Score.” Book a Consultation to set the sheet up before you scale spend.
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